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Nikon DSLR Cameras
D7100
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<blockquote data-quote="yauman" data-source="post: 241168" data-attributes="member: 15418"><p>When it comes to the retail business in the US, comparing anything to the car sales business is a non-starter. By law, new cars must be sold by an authorized dealer in most states (Teslar is trying to challenge that law in many States because they want to sell their cars in their own Show Room.) Profit margin is very high and manufacturers give the dealership all kinds of incentives and allowance to deal with fixing manufacturing and cosmetic defects (non-safety related) so the customer is happy.</p><p></p><p>Electronic gadgets (camera's come under that category) can be sold by anyone (including the manufacturer) - it's a very low barrier to entry of this retail business; all you need is enough capital to buy inventory to sell. Profit margin is very low. There are "authorized retailers" that manufacturers will designated - and these retailers may get training on the product and will take care of warranty repairs (which basically meant they take care of shipping the product back to the manufacturer and receiving it back, thus usually delaying the repair cycle.) Unlike the car business, they don't have to be a "licensed" or an "authorized" dealer to sell any gadgets so you are on your own. Best Buy may not be an authorized dealer for Nikon so even if they take it back from you to send to Nikon, how are they going to do that? They would have to fill in the warrantee card and pretend that they are the owner of the camera to get the warrantee repair from Nikon. But if it's your camera and Nikon's registry says it's you, you get the warranty repair not Best Buy.</p><p></p><p>I bought my D7100 from Mikes Camera - one of the only camera retailer's left in my area. They were willing to match B&H and Amazon retailer price and I had to double check with Nikon to make sure they are an Authorized Reseller for Nikon - they are. So within a month of having the camera I suspected that the battery is not holding charge as well as a new battery should or that the charger is not fully charging it, so I took it back. Basically they told me that if they have to send it back to Nikon, I have the option to send it directly myself and get it back directly -if i go through them, all I am saving is the postage and packing but it will take longer. I asked if they are willing to swap battery with me as I suspect it's just a bad battery - they were, so I'm happy. But you should see the paperwork they and I have to fill out for them to get reimbursed from Nikon for that swap! That my friend is retail business on the edge!</p></blockquote><p></p>
[QUOTE="yauman, post: 241168, member: 15418"] When it comes to the retail business in the US, comparing anything to the car sales business is a non-starter. By law, new cars must be sold by an authorized dealer in most states (Teslar is trying to challenge that law in many States because they want to sell their cars in their own Show Room.) Profit margin is very high and manufacturers give the dealership all kinds of incentives and allowance to deal with fixing manufacturing and cosmetic defects (non-safety related) so the customer is happy. Electronic gadgets (camera's come under that category) can be sold by anyone (including the manufacturer) - it's a very low barrier to entry of this retail business; all you need is enough capital to buy inventory to sell. Profit margin is very low. There are "authorized retailers" that manufacturers will designated - and these retailers may get training on the product and will take care of warranty repairs (which basically meant they take care of shipping the product back to the manufacturer and receiving it back, thus usually delaying the repair cycle.) Unlike the car business, they don't have to be a "licensed" or an "authorized" dealer to sell any gadgets so you are on your own. Best Buy may not be an authorized dealer for Nikon so even if they take it back from you to send to Nikon, how are they going to do that? They would have to fill in the warrantee card and pretend that they are the owner of the camera to get the warrantee repair from Nikon. But if it's your camera and Nikon's registry says it's you, you get the warranty repair not Best Buy. I bought my D7100 from Mikes Camera - one of the only camera retailer's left in my area. They were willing to match B&H and Amazon retailer price and I had to double check with Nikon to make sure they are an Authorized Reseller for Nikon - they are. So within a month of having the camera I suspected that the battery is not holding charge as well as a new battery should or that the charger is not fully charging it, so I took it back. Basically they told me that if they have to send it back to Nikon, I have the option to send it directly myself and get it back directly -if i go through them, all I am saving is the postage and packing but it will take longer. I asked if they are willing to swap battery with me as I suspect it's just a bad battery - they were, so I'm happy. But you should see the paperwork they and I have to fill out for them to get reimbursed from Nikon for that swap! That my friend is retail business on the edge! [/QUOTE]
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Nikon DSLR Cameras
D7100
AF-mode button no longer works
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